Privacy Policy

Last Updated: May 13, 2025

This Privacy Policy describes how NIL WELLNESS PVT LTD ("we", "us", "our") collects, uses, and protects your personal information when you use our website https://nilwellness.com.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, email address, phone number, shipping/billing address.

Payment Information: Credit/debit card or UPI details (processed securely via third-party gateways; we do not store your card or UPI data).

Order History: Products purchased, transaction dates, and delivery status.

Device and Usage Data: IP address, browser type, device type, and interaction logs.

2. How We Use Your Information

• To process and deliver your orders.
• To send you updates about your order, promotions, and wellness tips.
• To improve our services, user interface, and offerings.
• To respond to your inquiries and customer support requests.
• To comply with applicable legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Trusted third-party vendors like payment gateways, delivery/logistics partners, and communication services.
• Government or law enforcement agencies if required by law or to protect our rights.
• Analytics tools like Google Analytics to help us improve our site.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance and personalize your browsing experience.
• Remember your cart, login session, and preferences.
• Track and analyze traffic and site usage.

You may disable cookies via your browser settings, but some features may not function correctly.

5. Data Security

We use industry-standard encryption (SSL/HTTPS) and secure servers to protect your personal data. However, no online platform is 100% secure. We advise you to keep your login credentials private.

6. Your Rights

You have the right to:

• Access and review the data we hold about you.
• Correct any inaccurate personal details.
• Request deletion of your account and associated data.
• Opt-out from receiving marketing communications anytime.

To exercise any of these rights, please email us at: info@nilwellness.com

7. Children's Privacy

We do not knowingly collect personal information from individuals under 13 years of age. If you believe a child has shared information with us, please contact us for immediate deletion.

8. Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be reflected on this page along with the updated date. Continued use of our website means you accept those changes.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, contact us at:

• Company: NIL WELLNESS PVT LTD
• Email: info@nilwellness.com
• Phone: 9702778757